SUPERVEA TERMS OF SERVICE

Last Updated: [December 2025]

These Terms of Service (“Terms”) govern your access to and use of the Supervea platform, including all related websites, applications, APIs, integrations, and services (collectively, the “Service”), operated by Supervea, Inc., a Delaware corporation (“Supervea,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and these Terms apply to that organization.

1. Eligibility and Account Registration

You must be at least 18 years old to use the Service. By registering, you represent that all information provided is accurate and complete and that you will keep your account information current.

Accounts may be provisioned for individual or organizational use. Organizations are responsible for all activity occurring under their accounts, including activity by users occupying seats assigned to them. Supervea may require the use of business or organization-owned email domains for certain plans.

2. Description of the Service

Supervea provides an AI-powered executive assistant platform designed to support productivity, coordination, planning, communication, and automation across email, calendar, collaboration tools, and other third-party services.

Features may include, without limitation, drafting and summarization, scheduling assistance, task automation, delegation workflows, integrations, and related AI-assisted functionality.

3. Acceptable Use Policy

You agree not to misuse the Service. Prohibited activities include, but are not limited to:

• Violating any applicable law or regulation.
• Attempting to reverse engineer, extract, or replicate the Service, models, or underlying systems.
• Using the Service to develop, train, or improve competing AI models or services.
• Circumventing usage limits, access controls, or billing mechanisms.
• Interfering with or disrupting the integrity or performance of the Service.
• Submitting unlawful, harmful, or abusive content.
• Using the Service to impersonate others or misrepresent authority.

4. User Content and AI Outputs

You retain ownership of content you submit to the Service (“User Content”). You grant Supervea a non-exclusive, worldwide, royalty-free license to use User Content solely to operate, maintain, and improve the Service.

AI-generated outputs are provided “as is” and may be inaccurate or incomplete. You are solely responsible for evaluating the suitability of outputs for your purposes. Supervea does not guarantee factual accuracy or reliability.

5. Third-Party Integrations

The Service may integrate with third-party platforms. Your use of such integrations is subject to the applicable third-party terms. Supervea is not responsible for third-party services or data practices.

6. Plans, Billing, and Payments

Supervea offers Free and paid subscription plans. Subscriptions are billed monthly or annually. Annual subscriptions receive a 10% discount and are billed upfront. Upgrades take effect immediately (prorated), while downgrades take effect at the next renewal. Cancellation takes effect at the end of the current billing period; no refunds are provided for unused time.

7. AI Usage Credits and Top-Ups

Paid plans include AI usage allowances that renew every billing cycle and do not roll over. Top-ups are one-time purchases for paid plans that expire 30 days after purchase. Upon moving to a Free plan, all AI functionality is disabled and remaining allowances are forfeited.

8. Seats and Users

Seats are billed per subscription period. Adding seats mid-cycle is prorated. Removing seats takes effect at renewal. Users exceeding seat limits may be restricted or made read-only.

9. Payment Failures

If payment fails, Supervea may provide a short grace period. If unresolved, access to AI usage and seats may be restricted or suspended.

10. Service Changes and Beta Features

Supervea may modify, suspend, or discontinue features at any time. Beta features are provided without warranties and may change or be removed.

11. Intellectual Property

The Service, including software, models, designs, and trademarks, is owned by Supervea and protected by intellectual property laws.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SUPERVEA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

To the maximum extent permitted by law, Supervea’s total liability shall not exceed the amount paid by you in the 12 months preceding the claim, or $100, whichever is greater. Supervea is not liable for indirect, incidental, or consequential damages.

14. Arbitration and Class Action Waiver

Disputes shall be resolved by binding arbitration administered by the AAA in Delaware on an individual basis only. You waive the right to a jury trial or class action. You may opt out within 30 days of acceptance by emailing team@supervea.com.

15. Termination

Supervea may suspend or terminate access for violations of these Terms or law. Upon termination, all rights cease and allowances are forfeited.

16. Governing Law

These Terms are governed by the laws of the State of Delaware.

17. Indemnification

You agree to indemnify and hold harmless Supervea from claims arising out of your use of the Service, your User Content, your use of AI outputs, or your violation of these Terms.

18. Export Controls

You represent that you are not located in a country subject to U.S. embargoes or listed on any U.S. government restricted party list.

Contact Information

Supervea, Inc.
Email: team@supervea.com