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🎉 Welcome to Supervea! Get started with our platform today.
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Last Updated: [December 2025]
These Terms of Service (“Terms”) govern your access to and use of the Supervea platform, including all related websites, applications, APIs, integrations, and services (collectively, the “Service”), operated by Supervea, Inc., a Delaware corporation (“Supervea,” “we,” “us,” or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and these Terms apply to that organization.
You must be at least 18 years old to use the Service. By registering, you represent that all information provided is accurate and complete and that you will keep your account information current.
Accounts may be provisioned for individual or organizational use. Organizations are responsible for all activity occurring under their accounts, including activity by users occupying seats assigned to them. Supervea may require the use of business or organization-owned email domains for certain plans.
Supervea provides an AI Workflow Intelligence platform designed to support productivity, coordination, planning, communication, and automation across email, calendar, collaboration tools, and other third-party services.
Features may include, without limitation, intelligent workflow generation, workflow orchestration, drafting and summarization, scheduling assistance, task automation, governance and approval controls, integrations, and related AI-assisted functionality.
You agree not to misuse the Service. Prohibited activities include, but are not limited to:
You retain ownership of content you submit to the Service (“User Content”). You grant Supervea a non-exclusive, worldwide, royalty-free license to use User Content solely to operate, maintain, and improve the Service.
AI-generated outputs are provided “as is” and may be inaccurate or incomplete. You are solely responsible for evaluating the suitability of outputs for your purposes. Supervea does not guarantee factual accuracy or reliability.
The Service may integrate with third-party platforms. Your use of such integrations is subject to the applicable third-party terms. Supervea is not responsible for third-party services or data practices.
6.1 Plans: Supervea offers Free and paid subscription plans (e.g., Starter, Pro, Business, Enterprise). Plan features, usage limits, and seat entitlements vary by plan. The Free plan does not include AI usage.
6.2 Billing Cycles: Subscriptions are billed monthly or annually. Annual subscriptions are billed upfront for twelve (12) months and receive a ten percent (10%) discount.
6.3 Upgrades: Plan upgrades take effect immediately. Charges are prorated for the remainder of the current billing period.
6.4 Downgrades: Downgrades take effect at the next renewal date. Until then, the current plan remains active.
6.5 Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for unused time.
7.1 Included Usage: Paid plans include AI usage allowances that renew every billing cycle. Unused allowances expire at the end of each cycle and do not roll over.
7.2 Upgrades and Downgrades: If you upgrade mid-cycle, the new plan’s allowance applies immediately, prorated for the remainder of the cycle. If you downgrade, the new allowance applies at the next renewal.
7.3 Top-Ups: Top-ups are one-time purchases available only to paid plans. Top-up allowances expire thirty (30) days after purchase. On renewal, plan allowances are applied before top-ups. Unused top-ups are non-refundable.
7.4 Free Plan Transition: Upon moving to the Free plan (by cancellation or downgrade): All AI functionality is disabled, and any remaining allowances or top-ups are forfeited.
If payment fails, Supervea may provide a short grace period. If unresolved, access to AI usage and seats may be restricted or suspended.
Supervea may modify, suspend, or discontinue features at any time. Beta or experimental features are provided without warranties and may change or be removed.
The Service, including all software, models, designs, and trademarks, is owned by Supervea and protected by intellectual property laws. No rights are granted except as expressly stated.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SUPERVEA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERVEA’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO SUPERVEA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
IN NO EVENT SHALL SUPERVEA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms shall limit liability to the extent such limitation is prohibited by applicable law.
PLEASE READ CAREFULLY.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer-Related Disputes.
Arbitration shall be conducted on an individual basis only, and not in a class, consolidated, or representative action. You waive any right to a jury trial or to participate in a class action.
The arbitration shall take place in Delaware, unless otherwise agreed by the parties. Judgment on the arbitration award may be entered in any court having jurisdiction.
You may opt out of this arbitration provision within thirty (30) days of first accepting these Terms by providing written notice to Supervea at team@supervea.com. If you opt out, disputes shall be resolved exclusively in the state or federal courts located in Delaware.
Supervea may suspend or terminate access for violations of these Terms or applicable law. Upon termination, all rights to use the Service cease, and any unused allowances are forfeited.
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-laws principles.
These Terms constitute the entire agreement between you and Supervea. If any provision is found unenforceable, the remaining provisions will remain in effect. Supervea may assign these Terms without restriction.
You agree to indemnify, defend, and hold harmless Supervea, its affiliates, officers, directors, employees, agents, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
Supervea shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, failures or interruptions of utilities, internet service providers, cloud service providers, or third-party platforms, or failures of third-party software, APIs, or infrastructure.
You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to United States embargoes or sanctions, nor are you listed on any U.S. government restricted party list. You agree not to access or use the Service in violation of applicable export control laws or sanctions regulations.
Sections relating to intellectual property ownership, disclaimers of warranties, limitation of liability, indemnification, arbitration and class action waiver, governing law, and any other provisions which by their nature should survive termination shall survive any termination or expiration of these Terms.
Supervea, Inc.
Email: team@supervea.com