SUPERVEA PRIVACY POLICY

Last Updated: [December 2025]

This Privacy Policy explains how Supervea, Inc. (“Supervea,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data when you access or use the Supervea platform, including our websites, applications, APIs, and related services (collectively, the “Service”).

This Privacy Policy forms part of and is incorporated into the Supervea Terms of Service.

1. Scope and Applicability

This Privacy Policy applies to:

• Individual users
• Business and organizational users
• Authorized users occupying seats under an organization’s account

Where an organization controls an account, Supervea acts as a data processor with respect to user content and a data controller with respect to account, billing, and operational data.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

• Name, email address, and account credentials
• Organization name and role
• Billing and payment information (processed via third-party payment processors)
• Communications with us (support requests, feedback)

2.2 User Content

We process content you submit while using the Service, including:

• Messages, prompts, instructions, and inputs
• Documents, emails, calendar data, and task information
• Integration-provided content from third-party services you connect

User Content is processed solely to provide and operate the Service.

2.3 Automatically Collected Information

We automatically collect:

• IP address and approximate location
• Device, browser, and operating system information
• Usage logs, timestamps, and feature interaction data
• Security and audit logs

2.4 Third-Party Data

If you connect third-party services (e.g., email, calendar, collaboration tools), we may receive data as authorized by you and the applicable third-party terms.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service
• Authenticate users and manage accounts
• Deliver AI-assisted features and integrations
• Process payments and manage subscriptions
• Monitor usage, performance, and reliability
• Prevent fraud, abuse, and security incidents
• Comply with legal and regulatory obligations
• Improve and develop the Service

We do not use User Content to train generalized AI models for use outside the Service.

4. Legal Bases for Processing (EEA / UK)

Where applicable, we rely on the following legal bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent, where required

5. Data Sharing and Disclosure

We may share information with:

• Service providers (hosting, analytics, payment processing, customer support)
• Integration partners, as authorized by you
• Legal authorities, if required by law or valid legal process
• Corporate transactions, such as mergers or acquisitions

We do not sell personal data.

6. International Data Transfers

Supervea is based in the United States. Data may be processed in the U.S. or other jurisdictions where our service providers operate. Where required, we use appropriate safeguards, including standard contractual clauses.

7. Data Retention

We retain personal data:

• For as long as your account is active
• As needed to provide the Service
• As required by law or legitimate business purposes

User Content is deleted or anonymized according to contractual and legal requirements upon account termination, subject to retention obligations.

8. Security

We implement administrative, technical, and organizational safeguards designed to protect data, including encryption, access controls, and monitoring. No system is completely secure. You acknowledge that data transmission over the internet involves inherent risk.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Receive a copy of your data
• Withdraw consent

Requests may be submitted to team@supervea.com. We may require verification before fulfilling requests.

10. Cookies and Tracking

We use cookies and similar technologies to operate the Service, maintain sessions, and analyze performance and usage trends. You can control cookies through your browser settings.

11. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by other reasonable means. Continued use of the Service constitutes acceptance of the updated policy.

14. Contact Information

Supervea, Inc.
Email: team@supervea.com